A. Final warranty status is determined by the factory.

B. Restocking fee for new and unused equipment is 80% of the purchased price.

C. All shipping costs will be the customer’s responsibility.

D. Storage fees – 7 days after initial request for pickup, a storage fee of $25/day will be charged until picked up. The max storage fee is $500. All storage fees will need to be paid upon pickup prior to receiving equipment. After 30 days without pickup, the equipment will be shipped back to the customer address noted above at the customer's expense.

E. Cleaning fee – $150 cleaning fee will be charged if the equipment is not adequately cleaned prior to return for evaluation and repair.

F. Disposal fee – If the customer chooses not to repair the equipment and would like MyTana to dispose of the equipment, a disposal fee of $50 will be added to the final bill.

G. $250 evaluation fee for inspection of the equipment (fee waived if repaired by MyTana).

H. “Ice Balls” to be removed prior to shipment of equipment. MyTana is not responsible for lost Ice Balls protective guides.

I. MyTana can refuse to repair certain equipment if it is Obsolete or if the revision level is no longer supported. See currently supported inspection equipment above